New: AI Smart Search | Intelligent searching with direct, reliable answers

Why knowledge remains untapped and members disengage

Many organisations and communities possess a wealth of valuable information, such as documents, manuals, reports, best practices, and insights from members and experts. Yet, this knowledge often remains unused.

Why? Because visitors and members simply cannot find that information. They get lost in outdated search functions, have to click endlessly, or are presented with an overwhelming list of search results.

For visitors and members, this results in:

Wasted time, frustration, and disengagement
Reduced involvement with the organisation or community
Uncertainty about the currency and reliability of the information

For organisations and associations, this leads to:

Fragmentation of knowledge and loss of authority as an information source
Unnecessary customer queries and high workload for the organisation
Low customer or member engagement

Give your organisation a competitive edge with AI Smart Search

AI is rapidly changing the way people search and process information. For associations, knowledge institutions, and communities of practice, this is not a threat but a significant opportunity. By smartly deploying AI and feeding it with your own reliable knowledge, you strengthen your position as thé source of valuable and validated information.

With our AI Smart Search Assistant, your knowledge base becomes an active information source. Visitors no longer need to search endlessly but receive clear, contextual, and reliable answers to their questions immediately. These answers are based on validated information from your own content, providing convenience, clarity, and enhanced trust in your platform or organisation.

Combine AI with Collective Knowledge

The AI Assistant does more than just unlock information. The system encourages active knowledge sharing within the community. Information that was previously underutilised becomes active. Thanks to the integration with the question-and-answer module in Yunits, an inviting structure emerges where knowledge can be easily supplemented, updated, and verified.

This creates a dynamic knowledge system that continuously grows and evolves. Frequently asked questions are recognised more quickly, insights naturally surface, and members feel involved in sharing their knowledge. The result is a platform where knowledge is alive, shared, and people help each other become smarter.

The smart AI Assistant that unlocks collective community knowledge

Benefits of AI Smart Search:

For Members and Participants

Easily and quickly find a complete answer to their question
No longer need to search through long texts or pages in documents
Receive reliable information with references
Can more easily ask the community for help
The AI is multilingual and written in accessible language (B1 level)
Strengthens joint knowledge sharing and community building

For Associations & Organisations

Makes existing content & knowledge more easily findable and usable
Operates securely: uses only your own content with a local LLM (Mistral)
Strengthens joint knowledge sharing and community building
Reduces workload by decreasing repetitive questions and phone calls
The AI is multilingual and written in accessible language (B1 level)
Improves online services and customer satisfaction

Ready to take the next step?

Implementing the AI Smart Search Assistant not only means reduced workload and higher satisfaction – it is a strategic step towards sustainable digital service delivery. You make optimal use of all available knowledge and information, enhance member engagement, and reinforce your position and impact as an organisation.

Contact